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Management Board & Executive Team

The Board is responsible for

  • Ensuring there is effective governance and internal controls to meet regulatory and statutory requirements
  • Ensuring that the company meets its objectives and the Company objectives
  • Ensuring that the business of the company is conducted according to our standing orders
  • Setting the strategy for the company
  • Risk control and management

Our Board members are recruited by open advertisement and skill based interviews and bring a broad range of skills and expertise

Ann Bennett

Ann Bennett - Chair

Ann has held senior roles at a number of Housing Associations, ALMOs and local authorities including Solihull Community Housing, Sandwell Homes, Worcester City Council and Birmingham City Council before retiring in 2017. She was also a Lead Housing Inspector with the Audit Commission.

Ann is currently a board member with Trinity Housing Association and Kensington and Chelsea TMO and was previously the Chair of Wolverhampton Homes.

Ann is a member of the Chartered Institute of Housing and a CIH mentor.

Specialist Skills

  • Housing Management
  • Tenant and Estate Management
  • Voids
  • Allocations
  • Homelessness
  • ASB
  • Rent Arrears

Board Experience

  • Sanctuary Housing Association 1995 to 2002
  • Wolverhampton Homes 2011 to 2019
  • Kensington and Chelsea TMO 2018 to present
  • Trinity Housing Association 2020 to present
  • Walsall Housing Group – November 2020 (until May 2021)
Kaye Law-Fox

Kaye Law-Fox - Vice Chair

Kaye Law-Fox currently serves as Chair, Vice Chair or Board Member on the Boards of two housing associations and an NHS Foundation Trust wholly owned subsidiary. Kaye also Chairs an Audit and Risk Committee.

Kaye is an experienced executive, having spent the majority of her career developing and delivering systems of internal control and corporate governance in the public sector; including the NHS, security agencies of the Home Office, a national charity and not-for-profit companies.

Kaye holds a number of graduate and postgraduate management qualifications. She is also a qualified project, programme and portfolio manager.

Specialist Skills

  • Strategic business planning – establishing systems of corporate business planning
  • Regulation & governance
  • Audit and risk
Andrew Fry

Andrew Fry

Andrew is a professional company director, non-executive director and chair with 30 years of diverse private and public sector management and director experience.

Andrew trained initially in FMCG brand management marketing and advertising. Subsequently he founded a specialised retail design and manufacturing group which he headed as a hands on MD for 19 years. He now combines work as a professional NED and charity trustee with running a property and innovation consultancy business.

Andrew's NED experience over the last 10 years includes roles as diverse as Chair of Black Country Partnership NHS Foundation Trust; Chair of Sandwell Arts Trust and of Sandwell Leisure Trust; trustee of the Black Country Living Museum; and NED at Community Housing and Oakleaf Commercial Services.

Andrew has a particular interest in the natural and built environment which combines with his experience in design and an enthusiasm for history. He also has a strong commitment to social inclusion and in particular to the care of those with mental health issues.

Specialist Skills

  • Entrepreneurship
  • Strategy - including strategic analysis and challenge
  • Corporate governance - including managing boards, balancing support with challenge; risk management; health and safety management both practical and strategic; financial scrutiny; HR and legals.
Trevor Graham

Trevor Graham

Trevor has a background in Building Surveying working at Birmingham City Council’s Housing Department in numerous roles culminating in a managerial role within the organisation’s Technical Services Department.

Subsequent roles included Structural Surveyor with a Birmingham based Structural and Civil Engineering consultancy followed by Stoke-on-Trent City Council as a Senior Surveyor, and South Staffordshire Housing Association as Senior Technical Officer.

In 2003 Trevor made the move from the public sector to the private sector to become the Partnering Director of a West Midlands based contractor specialising in the provision of social housing repairs and maintenance services, with responsibility for the company’s growth and diversification to become a major regional provider of maintenance services to social housing in the Midlands and Wales.

In 2017 Trevor set up his own consultancy specialising in transformational change, helping social housing providers to develop and implement service improvement strategies and processes, and assisting small and medium size contractors to build their businesses.

Specialist Skills

  • Strategic planning
  • Business transformation
  • Asset management
Clare Jackson

Clare Jackson

Clare is a qualified housing professional and former Executive Director of a large Midlands Housing Association. Clare has worked in a variety of housing settings from LSVT and mainstream housing associations to metropolitan and city local authorities. Clare’s first job in housing, following university, was a housing officer in a deprived area of inner-city Manchester. Since then, she worked in various management and executive positions in the Manchester Oxfordshire and Midlands areas culminating in her role at Fortis Living and Platform Housing based in the Worcestershire. Over the last few years, she has been involved in 3 mergers always ensuring the customer experience and supporting communities remained at the heart of the business.

Clare has had extensive experience of board and committee work both as a board member and executive.

Specialist Skills

  • Housing operations
  • Strategic planning and policy
  • Good knowledge of housing sector
  • Supporting teams and individuals to be the best they can be

Board Experience

  • NHF Regional Committee
  • Worcestershire Safeguarding Children’s Board
  • Worcester Cares Board
  • Fusion Advisory Board
Tim Leslie

Tim Leslie

Tim is a senior civil servant at Ofqual, the exams regulator. He joined Ofqual in 2012 as its Director of Risk and Markets. His current position is Director of the National Reference Test, a new test launched in a sample of schools this year. He has been responsible for its design and development, procurement and commercial management, and now leads its annual delivery. He has also contributed to the reform of GCSEs and A levels, making regulatory decisions on the proposed new qualifications.

Tim has a broad background in regulation and risk management. Prior to joining Ofqual, he was Chief Executive and Director of Regulation at Standards for England, a non-departmental public body sponsored by DCLG, which regulated ethical standards in local government. He led teams responsible for investigating complaints, publishing guidance and monitoring local authorities’ operation of the standards framework. He also worked at the Financial Services Authority, supervising major banks.

Tim’s earlier career was in the private sector. Between 1997 and 2008, he had various roles at Xansa plc, a business process and IT outsourcing company including as its Risk Director, where he implemented a new approach to enterprise risk management. He also worked at NatWest for 17 years in roles including Director of International Markets in its Treasury and Capital Markets business, and Head of the Company’s Business Consultancy unit.

Tim has worked extensively with boards via his experience as CEO of Standards for England, senior civil servant at Ofqual and as Risk Director at Xansa Plc.

Tim has a degree in Engineering from Cambridge University and is an Associate of the Institute of Bankers.

Specialist Skills

  • Corporate governance and regulatory management
  • Risk Management
  • Programme and change management
Jane Preece

Jane Preece

Jane Preece moved to the West Midlands in 1990 from her native Wales to pursue a career in human resources and related areas. She has worked in the public, private and not for profit sector at Director level, most recently with Walsall Housing Group where she was Director of Organisational Development and Company Secretary.

Her project management and leadership skills have enabled organisations to achieve IIP Gold Standard, ISO9001, TUPE transfers of employees, changes of employment contracts in unionised environments. She has been nominee for Ofsted and involved in housing regulator inspections.

In 2016, a house with a canal mooring brought her to Kidderminster; she joined Community Housing's Vestia Board and started her "dream job" at Severn Valley Railway as their first HR Manager, responsible for their paid employees and the Heritage Skills Training Academy apprentices.

Jane has held a number of non-executive directorships/trustee appointments in the fields of housing, training and various charities. Currently, she is the Chair of Sustain UK Ltd who provide supported accommodation for vulnerable adults in Birmingham and is a board member of PTP Ltd who deliver training opportunities in the West Midlands. Having undertaken the role of Company Secretary in a housing group who collapsed their group structure, Jane will bring relevant experience to the Community Housing Board.

Specialist Skills

  • Strategic thinking
  • Sound judgement with the willingness to challenge
  • Interpersonal and communication skills, having worked in people management roles for over 30 years
Julie Robinson

Julie Robinson

Julie has over 10 years’ experience in the social housing sector at senior and executive level and has had responsibility during that time for all areas of the business providing regular reports to Audit & Risk Committees, Remuneration Committees, Development Committees and Board.

Julie has strong strategic planning skills across all areas of the business and ensures that a risk and assurance culture is embedded throughout the organisation. Specifically, her experience lies in determining the financial and treasury strategy for organisations, ensuring it aligns to the organisations risk appetite and growth objectives, and where identified leading to renegotiations of existing facilities and raising new finance. She has led the business planning cycle in different organisations and has experience of stress testing those plans and developing and monitoring recovery plans in the event of a "perfect storm" scenario.

Julie has a sound understanding of the regulatory environment in which we operate and as well as an in-depth understanding of finance and has a broad understanding and practical experience of most aspects within the social housing sector. Julie is an advocate of lean, systemic thinking approaches as a methodology to improve internal, customer centric services whilst maintaining the requirements of complex financial models to deliver against business plans and delivering efficient and effective services.

Her experience as a non-executive is as a Trustee at a Hospice in Watford where she was also Chair of the Policy and Resources Committee for 5 years. Whilst in the role, Julie was seen as a good communicator who demonstrated the behaviours that she values which are honest, respectful and professional. She was instrumental in ensuring that the Board operated effectively, sharing the organisations values and working collaboratively without self-interest putting the interest of the business and customers first at all times.

Colin Small

Colin Small

Colin is a finance based professional with public, private and (considerable) third sector experience. As a qualified accountant early working years were spent in industry including heavy machinery manufacture, trailer repair and manufacture, and a builder’s merchant. Joined the local water authority in 1975 and spent 3 years moving from public to private outlook following the 1974 move from water boards.

In 1979 Colin joined his first Housing Association based in Wolverhampton as Financial Controller, becoming Finance Director later. This was the start of a 28 year career with Normid, Touchstone (now Midland Heart) and Festival (Now Platform) at senior executive level and taking on HR and company secretarial duties along the way.

Served on the Board of Wrekin Housing Trust from 1999 to 2006 (including Vice Chair and Chair of Finance committee).

In 2007/2008 Colin decided to move away from full time employment and develop a portfolio of activities. This has involved board related appointments as Mercian Housing Association (including Chair of the Board), Circle Housing Group (now Clarion) and Stonewater Housing Group (including Chair of Risk and Assurance Committee), Chair of the Social Housing Pension Scheme, and Trustee of the Pensions Trust.

During officer and board appointments 3 successful mergers were completed.

Colin is Chair of the Board at Trident Group and Chair of Audit and Assurance Committee at Community Housing.

From 2002 till 2019 Colin also general managed a small West Bromwich based Housing Association.

Specialist Skills

  • Finance
  • Risk Management
  • Governance
  • Pensions
Tony Tench

Tony Tench

Tony has over 20 years of experience in housing, development, asset management and social care. He is currently Chief Operations Officer for Housing and Care 21, a leading registered provider of quality housing and social care for older people.

Previously, Tony held a number of Executive roles at Hanover Housing Association and prior to that led on Extra Care housing development for Anchor Trust. Tony is a Business and Marketing Graduate.

Tony's achievements in housing and social care include: Improving organisational governance; working with the Board to agree a realistic strategy and business plan, simplifying the governance structures, agreeing and prioritising core purpose, improving the control environment and re-aligning operations management; Leading development; delivering an innovative £72m retirement village re-development and leading a sustained development programme of new specialist extra care housing delivering over 1,300 new properties in the last 3 years and currently managing a pipeline of circa 1,700 new build.

Tony has also led on a number of sizeable acquisitions of both rented and leasehold properties; Improving assets; agreeing the strategic approach to asset management. Ensuring properties are safe for residents and staff; and investing to maximise both resident satisfaction and the long term value from properties; Driving quality improvements from services; being the responsible person with CQC for social care services delivering circa 40,000 hours per week; and driving service improvements in housing and care services evidenced by a balanced set of qualitative and quantitative key performance indicators; Leading on digital developments that support more effective ways of working (to improve resident satisfaction and enable staff to do their roles more efficiently); and working in partnership with suppliers to offer residents better and less intrusive support services enabled by technology.

Specialist Skills

  • Leadership
  • Strategy Development
  • Housing, Asset Management and social care sector knowledge

Colin Small

Colin Small - Chair

Colin is a finance based professional with public, private and (considerable) third sector experience. As a qualified accountant early working years were spent in industry including heavy machinery manufacture, trailer repair and manufacture, and a builder’s merchant. Joined the local water authority in 1975 and spent 3 years moving from public to private outlook following the 1974 move from water boards.

In 1979 Colin joined his first Housing Association based in Wolverhampton as Financial Controller, becoming Finance Director later. This was the start of a 28 year career with Normid, Touchstone (now Midland Heart) and Festival (Now Platform) at senior executive level and taking on HR and company secretarial duties along the way.

Served on the Board of Wrekin Housing Trust from 1999 to 2006 (including Vice Chair and Chair of Finance committee).

In 2007/2008 Colin decided to move away from full time employment and develop a portfolio of activities. This has involved board related appointments as Mercian Housing Association (including Chair of the Board), Circle Housing Group (now Clarion) and Stonewater Housing Group (including Chair of Risk and Assurance Committee), Chair of the Social Housing Pension Scheme, and Trustee of the Pensions Trust.

During officer and board appointments 3 successful mergers were completed.

Colin is Chair of the Board at Trident Group and Chair of Audit and Assurance Committee at Community Housing.

From 2002 till 2019 Colin also general managed a small West Bromwich based Housing Association.

Specialist Skills

  • Finance
  • Risk Management
  • Governance
  • Pensions
Andrew Fry

Andrew Fry

Andrew is a professional company director, non-executive director and chair with 30 years of diverse private and public sector management and director experience.

Andrew trained initially in FMCG brand management marketing and advertising. Subsequently he founded a specialised retail design and manufacturing group which he headed as a hands on MD for 19 years. He now combines work as a professional NED and charity trustee with running a property and innovation consultancy business.

Andrew's NED experience over the last 10 years includes roles as diverse as Chair of Black Country Partnership NHS Foundation Trust; Chair of Sandwell Arts Trust and of Sandwell Leisure Trust; trustee of the Black Country Living Museum; and NED at Community Housing and Oakleaf Commercial Services.

Andrew has a particular interest in the natural and built environment which combines with his experience in design and an enthusiasm for history. He also has a strong commitment to social inclusion and in particular to the care of those with mental health issues.

Specialist Skills

  • Entrepreneurship
  • Strategy - including strategic analysis and challenge
  • Corporate governance - including managing boards, balancing support with challenge; risk management; health and safety management both practical and strategic; financial scrutiny; HR and legals.
Tim Leslie

Tim Leslie

Tim is a senior civil servant at Ofqual, the exams regulator. He joined Ofqual in 2012 as its Director of Risk and Markets. His current position is Director of the National Reference Test, a new test launched in a sample of schools this year. He has been responsible for its design and development, procurement and commercial management, and now leads its annual delivery. He has also contributed to the reform of GCSEs and A levels, making regulatory decisions on the proposed new qualifications.

Tim has a broad background in regulation and risk management. Prior to joining Ofqual, he was Chief Executive and Director of Regulation at Standards for England, a non-departmental public body sponsored by DCLG, which regulated ethical standards in local government. He led teams responsible for investigating complaints, publishing guidance and monitoring local authorities’ operation of the standards framework. He also worked at the Financial Services Authority, supervising major banks.

Tim’s earlier career was in the private sector. Between 1997 and 2008, he had various roles at Xansa plc, a business process and IT outsourcing company including as its Risk Director, where he implemented a new approach to enterprise risk management. He also worked at NatWest for 17 years in roles including Director of International Markets in its Treasury and Capital Markets business, and Head of the Company’s Business Consultancy unit.

Tim has worked extensively with boards via his experience as CEO of Standards for England, senior civil servant at Ofqual and as Risk Director at Xansa Plc.

Tim has a degree in Engineering from Cambridge University and is an Associate of the Institute of Bankers.

Specialist Skills

  • Corporate governance and regulatory management
  • Risk Management
  • Programme and change management
Julie Robinson

Julie Robinson

Julie has over 10 years’ experience in the social housing sector at senior and executive level and has had responsibility during that time for all areas of the business providing regular reports to Audit & Risk Committees, Remuneration Committees, Development Committees and Board.

Julie has strong strategic planning skills across all areas of the business and ensures that a risk and assurance culture is embedded throughout the organisation. Specifically, her experience lies in determining the financial and treasury strategy for organisations, ensuring it aligns to the organisations risk appetite and growth objectives, and where identified leading to renegotiations of existing facilities and raising new finance. She has led the business planning cycle in different organisations and has experience of stress testing those plans and developing and monitoring recovery plans in the event of a "perfect storm" scenario.

Julie has a sound understanding of the regulatory environment in which we operate and as well as an in-depth understanding of finance and has a broad understanding and practical experience of most aspects within the social housing sector. Julie is an advocate of lean, systemic thinking approaches as a methodology to improve internal, customer centric services whilst maintaining the requirements of complex financial models to deliver against business plans and delivering efficient and effective services.

Her experience as a non-executive is as a Trustee at a Hospice in Watford where she was also Chair of the Policy and Resources Committee for 5 years. Whilst in the role, Julie was seen as a good communicator who demonstrated the behaviours that she values which are honest, respectful and professional. She was instrumental in ensuring that the Board operated effectively, sharing the organisations values and working collaboratively without self-interest putting the interest of the business and customers first at all times.

Rebecca Neill

Rebecca Neill (Ind)

Rebecca is an experienced director and qualified accountant with a degree in social policy and a passion for housing. She initially trained as an auditor with a top 'four' accountancy firm before becoming Head of Audit for a metropolitan borough Council. She has since held the posts of Director of Assurance for a large housing provider, Head of Governance for a Welsh housing provider and more recently Head of Audit, Governance and Monitoring Officer for a West Midlands based local authority. She is currently a Non Executive Director and Chair of the Audit & Risk Committee for a housing provider based in Staffordshire.

Rebecca has three years experience as an independent member of the Audit & Assurance Committee at Community Housing, three years experience as a Non-Executive Director and one years experience as Chair of the Audit & Risk Committee for a housing provider in Staffordshire.

Specialist Skills

  • Audit
  • Risk Management
  • Governance
  • Housing
  • Local Government

Jane Preece

Jane Preece - Chair

Jane Preece moved to the West Midlands in 1990 from her native Wales to pursue a career in human resources and related areas. She has worked in the public, private and not for profit sector at Director level, most recently with Walsall Housing Group where she was Director of Organisational Development and Company Secretary.

Her project management and leadership skills have enabled organisations to achieve IIP Gold Standard, ISO9001, TUPE transfers of employees, changes of employment contracts in unionised environments. She has been nominee for Ofsted and involved in housing regulator inspections.

In 2016, a house with a canal mooring brought her to Kidderminster; she joined Community Housing's Vestia Board and started her "dream job" at Severn Valley Railway as their first HR Manager, responsible for their paid employees and the Heritage Skills Training Academy apprentices.

Jane has held a number of non-executive directorships/trustee appointments in the fields of housing, training and various charities. Currently, she is the Chair of Sustain UK Ltd who provide supported accommodation for vulnerable adults in Birmingham and is a board member of PTP Ltd who deliver training opportunities in the West Midlands. Having undertaken the role of Company Secretary in a housing group who collapsed their group structure, Jane will bring relevant experience to the Community Housing Board.

Specialist Skills

  • Strategic thinking
  • Sound judgement with the willingness to challenge
  • Interpersonal and communication skills, having worked in people management roles for over 30 years
Trevor Graham

Trevor Graham

Trevor has a background in Building Surveying working at Birmingham City Council’s Housing Department in numerous roles culminating in a managerial role within the organisation’s Technical Services Department.

Subsequent roles included Structural Surveyor with a Birmingham based Structural and Civil Engineering consultancy followed by Stoke-on-Trent City Council as a Senior Surveyor, and South Staffordshire Housing Association as Senior Technical Officer.

In 2003 Trevor made the move from the public sector to the private sector to become the Partnering Director of a West Midlands based contractor specialising in the provision of social housing repairs and maintenance services, with responsibility for the company’s growth and diversification to become a major regional provider of maintenance services to social housing in the Midlands and Wales.

In 2017 Trevor set up his own consultancy specialising in transformational change, helping social housing providers to develop and implement service improvement strategies and processes, and assisting small and medium size contractors to build their businesses.

Specialist Skills

  • Strategic planning
  • Business transformation
  • Asset management
Clare Jackson

Clare Jackson

Clare is a qualified housing professional and former Executive Director of a large Midlands Housing Association. Clare has worked in a variety of housing settings from LSVT and mainstream housing associations to metropolitan and city local authorities. Clare’s first job in housing, following university, was a housing officer in a deprived area of inner-city Manchester. Since then, she worked in various management and executive positions in the Manchester Oxfordshire and Midlands areas culminating in her role at Fortis Living and Platform Housing based in the Worcestershire. Over the last few years, she has been involved in 3 mergers always ensuring the customer experience and supporting communities remained at the heart of the business.

Clare has had extensive experience of board and committee work both as a board member and executive.

Specialist Skills

  • Housing operations
  • Strategic planning and policy
  • Good knowledge of housing sector
  • Supporting teams and individuals to be the best they can be

Board Experience

  • NHF Regional Committee
  • Worcestershire Safeguarding Children’s Board
  • Worcester Cares Board
  • Fusion Advisory Board
Colin Small

Colin Small

Colin is a finance based professional with public, private and (considerable) third sector experience. As a qualified accountant early working years were spent in industry including heavy machinery manufacture, trailer repair and manufacture, and a builder’s merchant. Joined the local water authority in 1975 and spent 3 years moving from public to private outlook following the 1974 move from water boards.

In 1979 Colin joined his first Housing Association based in Wolverhampton as Financial Controller, becoming Finance Director later. This was the start of a 28 year career with Normid, Touchstone (now Midland Heart) and Festival (Now Platform) at senior executive level and taking on HR and company secretarial duties along the way.

Served on the Board of Wrekin Housing Trust from 1999 to 2006 (including Vice Chair and Chair of Finance committee).

In 2007/2008 Colin decided to move away from full time employment and develop a portfolio of activities. This has involved board related appointments as Mercian Housing Association (including Chair of the Board), Circle Housing Group (now Clarion) and Stonewater Housing Group (including Chair of Risk and Assurance Committee), Chair of the Social Housing Pension Scheme, and Trustee of the Pensions Trust.

During officer and board appointments 3 successful mergers were completed.

Colin is Chair of the Board at Trident Group and Chair of Audit and Assurance Committee at Community Housing.

From 2002 till 2019 Colin also general managed a small West Bromwich based Housing Association.

Specialist Skills

  • Finance
  • Risk Management
  • Governance
  • Pensions

Kaye Law-Fox

Kaye Law-Fox - Chair

Kaye Law-Fox currently serves as Chair, Vice Chair or Board Member on the Boards of two housing associations and an NHS Foundation Trust wholly owned subsidiary. Kaye also Chairs an Audit and Risk Committee.

Kaye is an experienced executive, having spent the majority of her career developing and delivering systems of internal control and corporate governance in the public sector; including the NHS, security agencies of the Home Office, a national charity and not-for-profit companies.

Kaye holds a number of graduate and postgraduate management qualifications. She is also a qualified project, programme and portfolio manager.

Specialist Skills

  • Strategic business planning – establishing systems of corporate business planning
  • Regulation & governance
  • Audit and risk
Clare Jackson

Clare Jackson

Clare is a qualified housing professional and former Executive Director of a large Midlands Housing Association. Clare has worked in a variety of housing settings from LSVT and mainstream housing associations to metropolitan and city local authorities. Clare’s first job in housing, following university, was a housing officer in a deprived area of inner-city Manchester. Since then, she worked in various management and executive positions in the Manchester Oxfordshire and Midlands areas culminating in her role at Fortis Living and Platform Housing based in the Worcestershire. Over the last few years, she has been involved in 3 mergers always ensuring the customer experience and supporting communities remained at the heart of the business.

Clare has had extensive experience of board and committee work both as a board member and executive.

Specialist Skills

  • Housing operations
  • Strategic planning and policy
  • Good knowledge of housing sector
  • Supporting teams and individuals to be the best they can be

Board Experience

  • NHF Regional Committee
  • Worcestershire Safeguarding Children’s Board
  • Worcester Cares Board
  • Fusion Advisory Board
Tim Leslie

Tim Leslie

Tim is a senior civil servant at Ofqual, the exams regulator. He joined Ofqual in 2012 as its Director of Risk and Markets. His current position is Director of the National Reference Test, a new test launched in a sample of schools this year. He has been responsible for its design and development, procurement and commercial management, and now leads its annual delivery. He has also contributed to the reform of GCSEs and A levels, making regulatory decisions on the proposed new qualifications.

Tim has a broad background in regulation and risk management. Prior to joining Ofqual, he was Chief Executive and Director of Regulation at Standards for England, a non-departmental public body sponsored by DCLG, which regulated ethical standards in local government. He led teams responsible for investigating complaints, publishing guidance and monitoring local authorities’ operation of the standards framework. He also worked at the Financial Services Authority, supervising major banks.

Tim’s earlier career was in the private sector. Between 1997 and 2008, he had various roles at Xansa plc, a business process and IT outsourcing company including as its Risk Director, where he implemented a new approach to enterprise risk management. He also worked at NatWest for 17 years in roles including Director of International Markets in its Treasury and Capital Markets business, and Head of the Company’s Business Consultancy unit.

Tim has worked extensively with boards via his experience as CEO of Standards for England, senior civil servant at Ofqual and as Risk Director at Xansa Plc.

Tim has a degree in Engineering from Cambridge University and is an Associate of the Institute of Bankers.

Specialist Skills

  • Corporate governance and regulatory management
  • Risk Management
  • Programme and change management
Tony Tench

Tony Tench

Tony has over 20 years of experience in housing, development, asset management and social care. He is currently Chief Operations Officer for Housing and Care 21, a leading registered provider of quality housing and social care for older people.

Previously, Tony held a number of Executive roles at Hanover Housing Association and prior to that led on Extra Care housing development for Anchor Trust. Tony is a Business and Marketing Graduate.

Tony's achievements in housing and social care include: Improving organisational governance; working with the Board to agree a realistic strategy and business plan, simplifying the governance structures, agreeing and prioritising core purpose, improving the control environment and re-aligning operations management; Leading development; delivering an innovative £72m retirement village re-development and leading a sustained development programme of new specialist extra care housing delivering over 1,300 new properties in the last 3 years and currently managing a pipeline of circa 1,700 new build.

Tony has also led on a number of sizeable acquisitions of both rented and leasehold properties; Improving assets; agreeing the strategic approach to asset management. Ensuring properties are safe for residents and staff; and investing to maximise both resident satisfaction and the long term value from properties; Driving quality improvements from services; being the responsible person with CQC for social care services delivering circa 40,000 hours per week; and driving service improvements in housing and care services evidenced by a balanced set of qualitative and quantitative key performance indicators; Leading on digital developments that support more effective ways of working (to improve resident satisfaction and enable staff to do their roles more efficiently); and working in partnership with suppliers to offer residents better and less intrusive support services enabled by technology.

Specialist Skills

  • Leadership
  • Strategy Development
  • Housing, Asset Management and social care sector knowledge
Joyce Hopkins

Joyce Hopkins - Chair

I was born in Kidderminster and have gained broad experience in a number of employment fields before retiring.

I have worked in banking, and have moved to various locations across the country to provide administrative and secretarial support during my time with the RAF.

I have also had a career in nursing, been a chef, worked in retail and provided support work for people with learning disabilities. I have been a Parent Governor at a number of local schools.

I am currently a volunteer helping to deliver digital training in the community to assist individuals to get on-line and to introduce them to modern digital technology.

Trevor Graham

Trevor Graham - Chair

Trevor has a background in Building Surveying working at Birmingham City Council’s Housing Department in numerous roles culminating in a managerial role within the organisation’s Technical Services Department.

Subsequent roles included Structural Surveyor with a Birmingham based Structural and Civil Engineering consultancy followed by Stoke-on-Trent City Council as a Senior Surveyor, and South Staffordshire Housing Association as Senior Technical Officer.

In 2003 Trevor made the move from the public sector to the private sector to become the Partnering Director of a West Midlands based contractor specialising in the provision of social housing repairs and maintenance services, with responsibility for the company’s growth and diversification to become a major regional provider of maintenance services to social housing in the Midlands and Wales.

In 2017 Trevor set up his own consultancy specialising in transformational change, helping social housing providers to develop and implement service improvement strategies and processes, and assisting small and medium size contractors to build their businesses.

Specialist Skills

  • Strategic planning
  • Business transformation
  • Asset management
Jane Preece

Jane Preece

Jane Preece moved to the West Midlands in 1990 from her native Wales to pursue a career in human resources and related areas. She has worked in the public, private and not for profit sector at Director level, most recently with Walsall Housing Group where she was Director of Organisational Development and Company Secretary.

Her project management and leadership skills have enabled organisations to achieve IIP Gold Standard, ISO9001, TUPE transfers of employees, changes of employment contracts in unionised environments. She has been nominee for Ofsted and involved in housing regulator inspections.

In 2016, a house with a canal mooring brought her to Kidderminster; she joined Community Housing's Vestia Board and started her "dream job" at Severn Valley Railway as their first HR Manager, responsible for their paid employees and the Heritage Skills Training Academy apprentices.

Jane has held a number of non-executive directorships/trustee appointments in the fields of housing, training and various charities. Currently, she is the Chair of Sustain UK Ltd who provide supported accommodation for vulnerable adults in Birmingham and is a board member of PTP Ltd who deliver training opportunities in the West Midlands. Having undertaken the role of Company Secretary in a housing group who collapsed their group structure, Jane will bring relevant experience to the Community Housing Board.

Specialist Skills

  • Strategic thinking
  • Sound judgement with the willingness to challenge
  • Interpersonal and communication skills, having worked in people management roles for over 30 years
Julie Robinson

Julie Robinson

Julie has over 10 years’ experience in the social housing sector at senior and executive level and has had responsibility during that time for all areas of the business providing regular reports to Audit & Risk Committees, Remuneration Committees, Development Committees and Board.

Julie has strong strategic planning skills across all areas of the business and ensures that a risk and assurance culture is embedded throughout the organisation. Specifically, her experience lies in determining the financial and treasury strategy for organisations, ensuring it aligns to the organisations risk appetite and growth objectives, and where identified leading to renegotiations of existing facilities and raising new finance. She has led the business planning cycle in different organisations and has experience of stress testing those plans and developing and monitoring recovery plans in the event of a "perfect storm" scenario.

Julie has a sound understanding of the regulatory environment in which we operate and as well as an in-depth understanding of finance and has a broad understanding and practical experience of most aspects within the social housing sector. Julie is an advocate of lean, systemic thinking approaches as a methodology to improve internal, customer centric services whilst maintaining the requirements of complex financial models to deliver against business plans and delivering efficient and effective services.

Her experience as a non-executive is as a Trustee at a Hospice in Watford where she was also Chair of the Policy and Resources Committee for 5 years. Whilst in the role, Julie was seen as a good communicator who demonstrated the behaviours that she values which are honest, respectful and professional. She was instrumental in ensuring that the Board operated effectively, sharing the organisations values and working collaboratively without self-interest putting the interest of the business and customers first at all times.

Tony Tench

Tony Tench

Tony has over 20 years of experience in housing, development, asset management and social care. He is currently Chief Operations Officer for Housing and Care 21, a leading registered provider of quality housing and social care for older people.

Previously, Tony held a number of Executive roles at Hanover Housing Association and prior to that led on Extra Care housing development for Anchor Trust. Tony is a Business and Marketing Graduate.

Tony's achievements in housing and social care include: Improving organisational governance; working with the Board to agree a realistic strategy and business plan, simplifying the governance structures, agreeing and prioritising core purpose, improving the control environment and re-aligning operations management; Leading development; delivering an innovative £72m retirement village re-development and leading a sustained development programme of new specialist extra care housing delivering over 1,300 new properties in the last 3 years and currently managing a pipeline of circa 1,700 new build.

Tony has also led on a number of sizeable acquisitions of both rented and leasehold properties; Improving assets; agreeing the strategic approach to asset management. Ensuring properties are safe for residents and staff; and investing to maximise both resident satisfaction and the long term value from properties; Driving quality improvements from services; being the responsible person with CQC for social care services delivering circa 40,000 hours per week; and driving service improvements in housing and care services evidenced by a balanced set of qualitative and quantitative key performance indicators; Leading on digital developments that support more effective ways of working (to improve resident satisfaction and enable staff to do their roles more efficiently); and working in partnership with suppliers to offer residents better and less intrusive support services enabled by technology.

Specialist Skills

  • Leadership
  • Strategy Development
  • Housing, Asset Management and social care sector knowledge

Matt Cooney

Matt Cooney - Chief Executive

Brief Career History and Experience

Matt has considerable experience of working in housing, and since moving to the Midlands in 2000, joined Solihull Council as Deputy Director. He established North Solihull Regeneration which helped transform the area and then led the team that established Solihull Community Housing (SCH) and became its first Chief Executive. SCH was the first housing service to be awarded 3 stars with excellent prospects for improvement by the Audit Commission in the West Midlands.

Matt was Chief Executive of Asra and helped transform it from a poorly performing housing association into one with high customer satisfaction. He then became Chief Operating Officer of PA Housing following the merger between Asra and Paragon, leading the integration of the two businesses. Prior to joining TCHG, Matt was working for Surrey County Council to improve the performance of their Land & Property Team.

Current Responsibilities

The Groups's senior executive in overall control of the management of the affairs of the Company.

Responsible for advising on the formulation of Company strategy and for the co-ordination and effectiveness of the Company in accordance with its Articles of Association, Rules, Business Plan, Policies and Practices and the Regulatory Framework.

David Knowlton

David Knowlton - Finance Director

Brief Career History and Experience
David joined Wyre Forest Community Housing after 10+ years as Group Finance Director at Sanctuary Housing Group, one of the largest Housing Companies in the country.

Earlier in his career, David held senior positions at three Midland based Housing Associations, Midland Area, Bournville Village Trust and Spiral Housing Association. He moved back to the Midlands on taking up his post with the Company, in late 1999.

Current Responsibilities

David is responsible for the finances of the Company including business planning, treasury, internal management reporting, external financial reporting and directing the Finance Department to provide a quality financial service to members.

Ian Hancock

Ian Hancock - Director

Brief Career History and Experience

Ian trained in his early career as a Building Surveyor in the private sector. He later joined Knightstone Housing and Magna Housing Group delivering various construction and maintenance services.

Ian joined the Company in 2005 as Director of Asset Management before becoming Managing Director of Oakleaf on its inception in December 2013.

Current Responsibilities

Responsible for Housing Management, Care and the subsidiary company amica24 to ensure each department/company meets its strategic and operation aims and objectives.