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The majority of our publications have been replaced with digital documents or web pages so that customers always have access to the most up to date information quickly and easily.

However, we can provide information in a range of different formats including:

  • Braille
  • Large print
  • Audio cassette

We also have a screen reader feature installed called BrowseAloud which converts text to speech (including translating from English to another language) or allows you to change how the text is displayed on the screen with background colours and filters or masks. You can access this service by clicking on the round grey symbol on the Home Page of this website.

For more information or assistance, please contact the Digital Marketing and Communications Team on 01562 733000 or email at

Community Matters - Customer Magazine

Spring 2024 Winter 2023/24 Summer/Autumn 2023 Spring 2023 Winter 2023 Autumn 2022 Summer 2022 Spring 2022 Winter 2021 Autumn 2021


Annual Report to Customers 2023 Annual Report to Customers 2022 Annual Report to Customers 2021


Streets Ahead Summer 2021 Streets Ahead - Spring 2021 Tenant Newsletter Spotlight on Development Twenty Year Review

Tenancy Information

Tenancy Information Digest

Tenancy Leaflets

Anti-Social Behaviour (ASB) Guide Good Neighbour Guide