Our new website which will make on-line services quicker and easier for customers to use, was launched today.  The site means that services such as reporting a repair, looking for a home or paying rent can be carried out 24 hours a day, 7 days a week in the comfort of your own home.

Customers made suggestions about how we can make the new site more user friendly and a team of volunteers from across the district rigorously tested it  before it was launched.

The site has been designed by The Community Housing Group's IT and Marketing Team with accessibility in mind and in accordance with W3C Web Content Accessibility Guidelines 1.0. It can be easily read with a screen reader, customers can change fonts sizes and backgrounds and images can be turned off without changing the format or integrity of the site.

Customer Scrutiny Panel member and local resident, Hazel Burd said "in a word, it's fantastic. A big improvement"