We publicised in the Spring Edition of Streets Ahead that your online Customer Portal would go live during May.

Together with our involved tenants, who have been testing the portal, we have been making many final changes and improvements to it. To ensure we deliver something that is secure, functional and easy-to-use, we have had to delay the release of this until early July 2015 – for which we apologise.

By using the Customer Portal, you can have 24/7 access to your information. You will be able to:

• View your personal information
• View your rent statement
• View your repairs history
• Log a repair
• Access online forms including Comments, Compliments and Complaints, Direct Debit mandate and Request for Home Improvements amongst many others

We will update you as soon as we go live with the Customer Portal which you will be able to access from the Wyre Forest Community Housing homepage - www.wfch.co.uk 

We will also extend the prize draw date for anyone who registers to use the Customer Portal – more details will follow.