WIN A Lenovo Yoga 3 10” TABLET

Have you already registered for ‘My Account’? Are you a regular user or have you only used it once or twice?

If so, we want to hear from you. Feedback is important to us and helps us to understand what people like and don’t like, and what improvements we can make to benefit you.

Be in with the chance of winning a tablet computer for completing a short survey (for terms and conditions click here). You will find a link to the survey on your home page within My Account. Simply log in to find it. If you haven’t yet registered, then now would be a great time...

Why Register?

Don’t like waiting for offices and call centres to open? Wish you could find out information and sort things out whenever you wanted? Don’t like being stuck on the phone when you could be doing something better?

That’s how a lot of people feel and as a current tenant of Wyre Forest Community Housing you’re in luck, because you can sign up for our customer portal ‘My Account’ and complete a variety of tasks regarding your tenancy whenever you want, 24 hours a day and without the hassle of having to call up and speak to someone.

• Convenient and hassle free – available 24/7
• Safe and secure
• Easy to use and access
• Information relating to your tenancy available in one place.

These are just a few of the benefits people find with using ‘My Account’ – your one stop shop that allows you to do a variety of things, such as:

• Report a repair
• Access your rent statement online (Include a screen shot of rent statement?)
• Make a complaint
• Update information, such as contact details
• Make changes to your preferences
• Access useful links

It won’t just stop there, you will be able to do even more in the portal over the coming year including:

• Access useful contact details, such as Neighbourhood Officers
• Find information on external planned maintenance programmes
• Access important information such as the Tenants Handbook.

Interested? Register via the ‘My Account’ section on www.wfch.co.uk

This competition is open to registered users of 'My Account'. Register or log-in to 'My Account' and you can provide your feedback on the services available, with a chance of winning the tablet computer.

It will only take a few minutes and will help us improve our service to you. Complete the survey by Monday 5th September and you will be entered into the prize draw to win a tablet. The winner will be notified by 1st October 2016.