We have recently been awarded the coveted Gold status following our recent Investors in People assessment (IIP). This puts us in the top 1% of IIP accredited organisations across the UK.

Investors in People is a national organisation which sets out recognised standards for employers to help improve business performance.  The Gold award is only given to those organisations that are able to demonstrate a degree of excellence in the way they develop and support their staff.

TCHG are committed to continuous improvement and the development of our employees and have held the IIP status continuously since 2000.

To achieve Gold status, we had to meet a total of 165 different standards out of a possible 196 but exceeded this amount by meeting 182. The standards cover a wide mix of areas, including team working, innovation in learning and development, and continuous improvement.

The independent assessor complimented the Group in a number of key areas including:

• Sound business planning
• Having Corporate Social Responsibility stamped through us like a stick of rock
• A culture of continuous learning
• Staff that embrace the core values, are passionate about customers and understand the golden thread and where objectives come from
• Clear evidence of investment in staff and developing people beyond their core job role
• A great Health & Well Being strategy
• Empowered Staff

Keith Schofield, Group Chairman said “We consider this award a great benefit to the business as it enables us to attract the best job applicants and contributes to our Corporate Social Responsibility strategy”

Ray Brookes, Group Chief Executive said "We are absolutely thrilled to receive the Gold standard. It is a fantastic achievement and a testament to the hard work and commitment of everyone in the Group to deliver first class customer services”