We are delighted to announce that our Annual Report to Tenants 2019/20 is now published..

We have worked with customers to design the report and have based it on the regulatory framework for Social Housing to help you judge how we are performing. It covers 5 main themes: Homes, Neighbourhood & Communities, Tenancy, Involvement & Empowerment and Value for Money & Financial Regulation.

Alongside this and in celebration of our 20th year anniversary, we have also produced a separate supplement featuring some of our key achievements over the first 20 years. 2020 saw us reach two milestones – our 20th anniversary and the retirement of Group Chief Executive, Ray Brookes. While we reflected on 20 years of success in the provision of homes and services and said goodbye to Ray, we also looked to the future and welcomed our new Group Chief Executive, Matt Cooney to lead us through the next chapter of our development. 

A printed copy of each is currently being sent out to all residents.