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Have you been contacted by a company about Housing Disrepair? We are aware that a number of companies are randomly targeting customers to see if they can encourage them to start a disrepair claim against their landlord (this way, they can claim a percentage of any compensation paid). 

Whilst they are legitimate companies, we would encourage customers to talk to us first before entering into any contract with a third party. We have a robust complaint system if you are not satisfied with the service you have received from us and you can find details and the complaints reporting form on the front page of our website  As always, please do not disclose any personal information unless you are certain that the person you are speaking to is legitimate.