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New ASB app on mobile phone

We are due to trial a new tool to help improve the way we interact with customers. The ASB app is a digital service which provides us with an opportunity to have evidence uploaded as it happens or soon after.

The app is the all-round tool that allows our residents to record, monitor and report Anti-Social Behaviour (ASB) cases. This will enable ASB cases to be tackled more efficiently with a greater level of accuracy and documentation. The app will allow customers to upload photos, videos, noise recordings and diary entries direct into our memory.

The ASB app can be accessed via any mobile device that has access to the internet. The evidence that is submitted via the app is then stored securely, so it can be accessed by us.