Over recent months, our Executive & Leadership Team have been working hard to define our purpose as a team and the type of culture we want to nurture as an organisation.

Working with Steve Hargreaves, Founder of the Compassionate Leadership Company, some of our Managers have taken part in an intense learning experience reflecting on leading themselves, colleagues and change with compassion.

Aligned to our core values of RESPECT, the 16 week Compassionate Leadership course was specially designed for Community Housing, and aimed to teach our Managers how to encourage colleagues to feel connected to the Company's vision, understand that we are all making a positive impact and feel empowered to do the right thing for customers and each other.

Compassionate doesn’t mean that we are not business focussed, driving performance will always remain at the heart of everything we do, it just means we work together to recognise success and make improvements.

Our first cohort of Managers graduated from the Compassionate Leadership Programme in June, presenting their individual projects to the Executive & Leadership Team. The graduation recognised the fantastic achievement of the group who had been put through their paces during the extensive course.

Over the next 12/18 months, our ambition is for every Manager & Team Leader to attend the Compassionate Leadership Programme and for the approach to be ‘baked’ into everything we do.