Could you be missing out on money support?

With the cost of living still putting pressure on household budgets, we know how important spending and saving are for many households across the UK.

Financial support is not just for people who are out of work. Many people who are working, receiving a pension, or managing health conditions could still qualify for benefits or financial help.

1. Financial support is not just for people out of work

→ Who may be able to claim financial support?

You might be able to get financial help or benefits if you:

• Work but are on a low income
• Have health conditions or disabilities
• Care for someone
• Receive a pension
• Have children living at home

Financial support is based on your circumstances, household income and needs, not just employment status. This is why it is always worth checking your benefit entitlement.

2. Pension Credit can increase income

→ What is Pension Credit?

Pension Credit is a UK benefit designed to help older people on a low income.

If you are close to State Pension age or already receiving your pension, you may be able to increase your weekly income.

This extra financial support can help with everyday living costs and may help you qualify for other support schemes.

3. Get help if you are struggling with energy debt or energy bills

→ Free energy advice and financial support from Act on Energy

If you are struggling with fuel debt or high energy bills, you can contact Act on Energy on 0800 988 2881.

They provide free and impartial energy advice. They can help with energy grants, fuel vouchers, debt support and help accessing hardship funds, especially if you are vulnerable or on a low income.

4. How the Warm Home Discount helps reduce electricity bills

→ What is the Warm Home Discount Scheme?

The Warm Home Discount is a government scheme that gives a one-off £150 discount on your electricity bill. The discount is applied directly by your energy supplier.

Most eligible households do not need to apply. If you qualify, you should have received a letter confirming this between late October 2025 and January 2026.

5. Cold Weather Payments can help with heating costs 

→ What are Cold Weather Payments?

Cold Weather Payments are made to help people on low incomes with extra heating costs during periods of very cold weather.

→ Who qualifies for Cold Weather Payments?

You may be eligible if you already receive certain benefits, such as:

• Pension Credit
• Universal Credit
• Income Support
• Income-based Jobseeker’s Allowance
• Income-related Employment and Support Allowance

6. Do a quick calculation today to see what benefits you could receive

→ Use our Benefits Calculator to check benefit entitlement quickly

Our online Benefits Calculator is a quick and simple way to check what financial support and benefits you could be eligible for.

Check today HERE.

7. Get free help and money advice from our teams

→ Speak to our Lettings and New Tenancy Support Team

Our Lettings and New Tenancy Support Team can talk through any benefits, grants or financial support you may be entitled to.

If you have any questions, you can contact them at: newtenantsupport@communityhousing.co.uk or call our friendly Customer Service Team on 0300 003 5454.

→ You do not have to manage money worries alone

If you are worried about money or struggling with bills, support is available.

Getting advice early can help you stay in control of your finances and avoid problems getting worse.